$TSLA: Tesla Customer Complaints Archive

Tesla Support Ticket

@Tesla @elonmusk roadside assistance contacted @ 10am, Tesla replies with ETA of 60-120mins, nearly 2pm and nobody dispatched and no number for service center in council bluffs, Iowa. 4 episodes of the office, entire TOOL Fear Inoculum album, still no help. Ass service— Blake Johannes (@johannesbd) March 2, 2020

Tesla Support Ticket

@Tesla I've been chasing the return of my 3 year old £1000 deposit for 4 months now and can't get anywhere with your customer service. I've wanted a Tesla for years, and can't quite afford one now, but this is really putting me off the brand. — Iain logan (@ialogan) September 11, 2019

Tesla Support Ticket

.@Tesla your customer service for solar panels sucks. Mine have not been producing since Jan 23. I keep trying to deal with it but your west coast hours don’t suit my east coast job. Been like this for days and your tecs. Still want me home to troubleshoot pic.twitter.com/Ii9kIRPJ2P — From Sec. 225 (@NatsPark) February 5, 2020

Tesla Support Ticket

@elonmusk after calling the 1800, I was told to go to the @Tesla service centre (& book in the app) in Melbourne to fix my non working front headlight as it’s a driving hazard & not roadworthy, only to be told to call 1800 & book it in via the app. What the??? — Calvin Tam (@AMGTAMO) February 17, 2020

Tesla Support Ticket

They installed the panels then told me after I needed to pay for additional electrical work on my own to finish the installation. Conveniently my rep was unavailable during the install process. — Matt Chin (@mattchin) October 30, 2019

Tesla Support Ticket

Poor customer service continues at Tesla. Trying to get my leased vehicle buyout and it’s already 2 months. In today’s world just a good product is not enough. Customer service defines excellence of a company and shows they care. What say #TeslaServiceIssues @elonmusk@Tesla — Kavita (Dayal) Dhamanaskar (@kavita_dayal) January 26, 2020

Tesla Support Ticket

@elonmusk, we are big fans of all you do. But UK team is letting you down. Scant communication, and incompetence. Waited a month for delivery of our CPO S model GH16LGZ – never arrived on the designated day, and no compensation. So we have cancelled our order. Devastated. — Prue Clarke (@PrueClarke13) December 20, 2019

Tesla Support Ticket

@Tesla cancelled my model 3 reservation months ago. Provided bank details for refund – heard nothing and Tesla Australia no longer answering emails. What can I do?!? — Greg Pakes (@gregpakes) August 13, 2019

Tesla Support Ticket

got home safe. took a bit longer than projected. Did 12 hours Vegas to Santa Cruz (~525 miles) and 17 hours on the way back. Our @Tesla model 3’s back door stopped closing 69 miles from Bakersfield. Very dissapointed in Tesla Roadside Assistance …[1] — Elvis-Daniel Velea (@elvisvelea) August 4, 2019 pic.twitter.com/FugZY1ltdT — Elvis-Daniel Velea (@elvisvelea) August 4, 2019


Leave a Reply

Your email address will not be published.