Tesla Support Ticket

Stuck on road trip due to power outage! @elonmusk Lincoln, NB supercharger down, would be nice if Tesla would send alert if your current destination supercharger is down to prevent being stranded! — Jean-Francois Bibeau (@jfbibeau) August 10, 2019

Tesla Support Ticket

Devistated!! Came from AZ to Fremont to pickup my Models S and do a roadtrip home. Only to be told right before my appointment the glass top was broken!!! Now having to go home without my car on a plane!! Bummed out soon to be 1st time Tesla owner!!! @Tesla @elonmusk — Brad Saunders (@masaka4az) […]

Tesla Support Group

@ElonMusk On I-95, 1hr into drive, this happens! Called Coral Gables 5-6 x’s before anyone answers. Told NO ranger service on weekends! Told a mechanic would call back….twice. No one called. Way to leave someone hanging on a highway ⁦@Tesla⁩ WTF kind of service is this? pic.twitter.com/zzmAN0fbcU — 🇺🇸★·.·´¯`·.·★ 𝓔𝓻𝓲𝓷 ★·.·´¯`·.·★ 🇮🇪 (@TeslaGirl3) August 10, […]

Tesla Support Ticket

Please service existing systems that have been fully paid off before trying to sell new ones. I have been trying to get Tesla to relocate our power box for 2 weeks and have not had a response even — Ashwin Raghav (@ashwinraghav) August 10, 2019

Tesla Support Ticket

@Tesla @elonmusk Took 2 weeks for Tesla to give me a quote for repairs to my M3, 1 month to ship these parts to FL, almost 2 weeks now and Tesla hasn't charge my credit card for the parts and the person in charge went on vacation… Tesla = Best cars with the worst service. […]

Tesla Support Ticket

Hey @Tesla : Just spent two weeks trying to get in touch with a human from your company. Phone: Nothing. Internet chat: Nothing. Email: No response. Tesla headquarters: Zero. I even called sales pretending to want to buy a new car: Crickets. Worst customer service ever. — Luis Barroso (@LuisBar35133621) August 10, 2019

Tesla Support Ticket

My dad and I came from AZ to SFO to pick up his his model S today but they told us an hour before pick-up that there was a crack in the roof and we couldn’t get it today. Not only is the glass broken, but you broke my dad too @elonmusk @Tesla pic.twitter.com/ztAmE3wn92 — […]

Tesla Support Ticket

I would not buy it again. Too many rattles not solved after being three times at the service center, in fact in one visit they scratch inside my car while trying to fix the rattle. Human contact totally lost, you cannot even call to the Service Center any more. — Víctor (@_vic_1982) August 10, 2019

Tesla Support Ticket

The dream was sweet for as long as it lasted.Delivery center left ineligible voice mail on wives phone, cancelling the delivery appointment in 10 days time. Something about no SR+ available.That's after we received the final bill with a VIN and paid the 4 the car 2 days ago. https://t.co/qrF7pAGPTH — Roman Müller (@SwissTeslaphile) August […]

Tesla Support Ticket

Tried buying Tesla solar panels with a power wall but the service was terrible. Terrible. I can’t state enough how terrible it was. Even with patience after 2 months of trying to work it out, we ended up cancelling. — Tania (@Tania94) August 10, 2019

Tesla Support Ticket

What is going on @elonmusk!! Got my M3P early june this year in Norway. Bunch of stuff wrong. I ask for appointment, i have to wait till october!! Amazing car yes, but your service is pure shit. Light not working, aweful painjob, regen brakes on and of etc. #Tesla #teslamodel3 — Alexander (@kungalex_) August 9, […]

Tesla Support Ticket

Yeah…and bad customer service also. The situation in Germany is simply unacceptable…for cars costing >100k EUR. Waiting times far too long. You cannot reach anyone in person to just to simply ask how to get some spare parts after a crash. Simply annoying and not premium. — Chris Kohlsdorf (@ChrisKohlsdorf) August 9, 2019

Tesla Support Ticket

Dear @elonmusk, please help… have a long crack in my windscreen of MS = no valid reg in #Germany. Have been trying to reach #tesla #frankfurt for weeks, but no reply. Next appointment in app is in October. Really need my car back on the road. Many thanks! — Christoph Kexel (@ckexel) August 8, 2019

#TeslaQualityIssues

#Tesla cancelled my service appointment today because "too many cars have that issue". I have an orange border that developed around my center display. They are not replacing screens anymore, but created a machine to fix the color. I have to 6 months apparently. Disappointed 🙁 — dkaygee (@dkaygee) August 8, 2019

#TeslaQualityIssues

Rust never sleeps on a brand new Model 3. The rubber seal is clearly too short, which means direct contact from metal to metal. Say goodbye to the paint:https://t.co/iLquDHBjgv#teslaqualityissues $TSLA $TSLAQ pic.twitter.com/VCQvFa3jmS — 🅳🅼≡🅼🆂 (@dm_ms) August 8, 2019

Tesla Support Ticket

Dear @Tesla, why is my 2019 Model S not using the cameras to recognize speed limit signs but quite obviously fixed map material? Hence #Autopilot rarely adjusts to the current limit. @elonmusk how do you want to make #FSD a reality when you fail already here? — Jan Schmid (@JanTSchmid) August 8, 2019

Tesla Support Ticket

I was driving on @Tesla #autopilot v1 the other day. A high end bike was in the lane next to me on the freeway. My ultrasonic sensors near the bike acted like it was 6 inches away even tho he was in the middle of the lane. AP1 hugged the far lane, sound from the […]